The Process

From Sign-Up to First Load in 48 Hours

Getting started with VerTex is straightforward. Here's exactly what happens from the moment you reach out to the moment your truck is rolling with a well-paying load.

01

Submit Your Carrier Profile

Fill out our quick onboarding form with your MC number, equipment type, preferred lanes, and operating authority. The whole process takes less than 10 minutes.

What Happens

  • MC/DOT number and authority verification
  • Equipment type: dry van, flatbed, or reefer
  • Preferred lanes and home base location
  • Insurance and carrier packet submission
02

Get Matched With a Dispatcher

Once your profile is reviewed, we assign you a dedicated dispatcher who specializes in your trailer type and lanes. You'll have a direct line to one person — not a call center.

What Happens

  • Dedicated dispatcher assigned to your account
  • Dispatcher specialized in your trailer type
  • Direct contact via phone, text, or email
  • Onboarding call to align on goals and preferences
03

We Find and Negotiate Your Loads

Your dispatcher goes to work sourcing loads from our broker and shipper network. We negotiate rates on your behalf and only present loads that meet your standards — you always have final say.

What Happens

  • Load sourcing from top brokers and load boards
  • Rate negotiation before presenting to you
  • No forced dispatch — you approve every load
  • Lane optimization to minimize deadhead miles
04

Roll With Full Back-Office Support

Once you accept a load, we handle all the paperwork — rate confirmations, BOLs, check calls, and broker communication. You drive. We handle the rest.

What Happens

  • Rate confirmation and carrier packet management
  • Check calls and load status updates
  • BOL and delivery document tracking
  • Broker communication throughout the haul
05

Get Paid — Fast

After delivery, we submit your invoice immediately and follow up with the broker. If you use factoring, we coordinate with your factoring company to get funds released quickly.

What Happens

  • Same-day invoice submission after delivery
  • Broker follow-up and collections support
  • Factoring company coordination
  • Transparent payment tracking
Common Questions

Frequently Asked Questions

How long does onboarding take?

Most carriers are fully onboarded and ready to receive loads within 24–48 hours of submitting their carrier profile.

Do I have to accept every load you find?

Absolutely not. We operate a zero forced-dispatch policy. You review every load and have final say before anything is confirmed.

What trailer types do you dispatch?

We dispatch dry van, flatbed (including step-deck and RGN), and temperature-controlled reefer freight.

What does dispatch cost?

We charge a percentage of the gross load rate — no flat fees, no hidden charges. Contact us for current pricing details.

Do you work with new authority carriers?

Yes. We work with carriers of all experience levels, including those with new authority, and can help guide you through the early stages of building your business.

Ready to Get Started?

Submit your carrier profile today and have a dedicated dispatcher working for you within 48 hours.